Custom orders:

If you would like to order an item, please contact us by email at amy@amyhudon.com  or by phone at 508-420-2440.
Custom orders typically take 3-4 weeks to make. We want to make your experience pleasurable and we will do our very best to create jewelry you will love. Please appreciate custom orders are made for you, and are not returnable. 

Metal options:

We work with several different precious metals. Many of my designs the following metals so you can choose what is right for you.

The 18kt yellow gold is a rich buttery yellow hue that is sometimes called "royal yellow" gold. Vibrant yellow.
 
The 14kt yellow gold is peachy yellow, warmer and more subtle than the 18kt yellow. Typically closest in color to other 14kt yellow US made alloys.


The 14kt rose is a distinctive pink gold tone. Noticeable pretty pink.


The 14kt white gold I use is an extra white alloy. For rings, bracelets and occasionally earrings I do not rhodium plate the white gold. Without rhodium, the color is a slightly warmer shade of white. 


Palladium is not a gold alloy, it is part of the family of platinum precious metals. We use 95% pure palladium in many of the pieces as it is just a shade deeper in silvery gray color than platinum yet weighs about the same as gold. Because the pieces are substantial, working in platinum can be too heavy for many of the designs. Like platinum, palladium is a purer metal option for those who might be sensitive to the nickel in white gold alloys.


The sterling silver used in the work is occasionally oxidized or blackened for a more dramatic effect. 


Rings: 

If you are uncertain of your ring size, please have a local jeweler size your finger as accurately as possible.  
We can size rings to 1/4 size increments. If you would like to have us send you sizers please contact us before ordering your rings. Accurate ring sizing is important as rings THAT HAVE BEEN SIZED are customized for you, and are not exchangeable.

The rings are priced in stocked size. If you would like a different size than what is listed I am happy to size it for you or make a new one if possible. If rings require sizing after you receive them and you would like to send them back to us for resizing,  please contact us before sending. Please understand there may be additional costs for sizing and shipping in this process.
If a ring is in stock and requires sizing, allow 1 week for sizing, plus shipping time.

Why the price might be different in your cart when selecting rings:

If you have selected a stack of rings, or individual rings, and requested a change in the stock size, the cost for each ring may be different than original (stock size) price listed. If each ring requires substantial additional metal, there may be an adjustment in the price.

One of a Kinds:

Many of the pieces are One of a Kinds. It is possible they might be sold before they disappear from the site. We will notify you as soon as possible if something you ordered is unavailable. 

Why make right and left earrings?

They look nicer when you wear them.
If the earring can turn slightly toward the face, the gems and design will be seen more when people look at you. It is easy to determine the right from left earring once they are on the ears. The drops are designed to turn slightly towards the face. If you put them on opposite ears, they will turn out to the side.

Exchanges:

It almost never happens, but if you would like to exchange an item you received within 15 days, you may exchange the item in original condition for credit towards other jewelry from Amy Hudon & Co that you would enjoy more. Customers are responsible for safe return shipping to our Post Office Box. US postal shipping only. 
To process your exchange, please call us prior to shipping.
Please remember, SIZED rings and custom orders are not returnable or exchangeable.


Shipping:

We currently ship via USPS Priority insured or Express mail insured in the US only. We can ship to street addresses and P.O. boxes. Signatures are required as packages are insured.

Shipping cost is calculated directly through the US postal service. As a courtesy, we are paying the insurance rates for all packages shipped to you. So there is no cost to you for the additional cost of insuring the value of the package. Your shipping charge is just to ship the package to you. You may select your method of shipping. 
Packages for in stock items that do not require sizing or customization need just 1-3 days to process plus ship time.
If you must have it sooner, please contact us and we will make every effort to expedite the process!

If you do need to ship a package to us, please make sure you fully insure the value through your local post office.

Privacy:

Information you provide is used for the sole purpose of bettering your jewelry buying experience with us. We do not share information or email lists.

Product Information:

We make every effort to accurately describe each piece of jewelry on the site. In the event an item is no longer available and is replaced, or you would like to custom order it, weights and measurements may vary. 

Photography:

Colors on your screen may be different than the actual product. There is not much that can be done about that, monitors and devices are all different. If you have any questions about the colors of gems or metal, please do not hesitate to contact us. We do our best to depict the pieces as closely as possible. Color may also vary even between individual images on the site due to the photography.
Images of the same pieces may appear larger or smaller than actual size. The pieces are photographed in multiple positions for more detailed views. Each item includes either a measurement in inches or a ring size for size reference. If you have the ability to print out an image to scale, I highly recommend it for the best way to judge the actual product size. 

Pricing:

Due to fluctuation in precious metals and gems prices are subject to change without notice.